Provide details if UC / SIP or ObiEdition.Provide the Call Platform (aka openSIP,Teams, Skype for Business Online, Skype for Business on Premise, Lync, Zoom, BlueJeans and/or Hybrid Registration).Provide the exact Software Version of your Phone.This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.Īs a reminder the basic information asked for: Then click Save.Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow up post should contain. On the next screen, click in the boxes labelled "Enter a New Skype Password" and "Repeat Password", and type into each of them a copy of a new password that you'd like to use for your Skype account. Then click Submit.Ĭlick to select the account on Skype that you wish to reset the password for, and then click Reset Password. (NOTE #3: You can also click Follow This Link in the email that you receive from Skype to skip ahead to step 6.)Ĭlick in the box labelled "Enter the Code We Emailed You" and type in or paste the code that you received in the email that you got in step 3. If you do not reset your password within that time, you must start again from step 1.) (NOTE #2: The code that Skype sent you will only be valid for 3 hours.
(NOTE #1: If you left the Skype website to get to your email account, simply follow steps 1 and 2 above, and then in step 3, click Already Have a Recovery Code?) Now, back on the Skype website, click Enter Code. Inside will be a special code that you can either copy or write down. Go to your email account and open the email titled "Your Skype Details". Skype will send you an email with instructions on how to reset your password. On the log in screen, click Problems Signing In?Ĭlick in the box labelled "Registered Email" and type in the email address that you used to sign up for your Skype account. Go to in your web browser and click Sign In. In the unfortunate event that you need to do so, here's how to reset your Skype password. Or maybe you fear that someone has been fooling around with your account, and need to kick them out. Maybe you can't quite remember what your Skype password was, but you need to get back into your account.
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