First, you might want to see how to purchase an eBook from our store.If you want to read eBooks purchased from our store, you have several options: With these other readers you can buy books directly from online stores like ours or on the devices themselves. When you want to read an eBook on the go, you have your choice of the Barnes & Noble NOOK, Sony Reader, and other similar devices - many of which support the popular EPUB and PDF formats. Click on the Contact Us button on the bottom of this page to chat, text, or call us for assistance.The Amazon Kindle isn't the only eReader device on the market today. If you've followed the above steps and your title has blank or missing pages, or simply will not open, we are here to help. Click here to learn more about managing content between NOOK Profiles. If you have multiple profiles created on your NOOK, the profile you are using may not have access to the book you are trying to open. Manage Content (For NOOK Devices with Profiles only) For instruction on how to update your BN.com payment method, click here.įor more information about credit card requirements to purchase and access NOOK content, click here.ħ. A valid credit card must be saved to your BN.com account in order to download your content. If so, please update the credit card information in your account and try downloading your books again. Tap on the lowercase i in a circle (shown below) to display content compatibility details.Ĭonfirm that the credit card saved to your BN.com account is valid, as it may have expired. Click on the title to access the product details page and confirm that your device is compatible with the content. for more detailed instructions on determining your software version and downloading the update file, if needed.Īccess BN.com and search for the title that you're having issues with. If your NOOK is not on the most up-to-date software version, you may experience difficulty purchasing and downloading your NOOK Content. Power the device completely off, then turn it back on. To refresh a single title, click here for instructions on archiving an eBook. Your device may display a Refresh icon on the Library page, which will also refresh your library when tapped. To Refresh Your Library on most other devices:
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